SogoTrade, Inc. - Privacy Policy

SogoTrade, Inc. - Privacy Policy

Privacy Statement
As a regulated financial institution, SogoTrade must obtain your personal and financial information (“Personal Information”) to support your account and otherwise conduct our business. We have prepared this Privacy Policy to demonstrate our commitment to the security and privacy of your Personal Information.


Safeguarding Your Personal Information
SogoTrade employees are restricted from accessing your Personal Information, except as required for business purposes. SogoTrade employees are prohibited from disclosing customer information outside of the business purposes described in this Privacy Policy.

SogoTrade maintains security standards to protect your Personal Information, whether in written, spoken, or electronic form. We update and review our systems to ensure the continuing confidentiality and integrity of your Personal Information.


SogoTrade and Affiliate Companies
SogoTrade and SogoTrade Asset Management (“SAM”) are affiliate companies. SogoTrade may share your Personal Information with SAM subject to the conditions described in this Privacy Policy. SAM maintains a separate privacy policy at http://www.marketriders.com/privacy.


Types of Personal Information Collected

When you apply for, open, and maintain a SogoTrade account, or otherwise use our services, we may collect the following types of information:

  • Information included on our online and paper application process, such as your name, address, social security or tax identification number, date of birth, income, net worth, investment experience, risk tolerance, investment objectives, and other personal and financial information.
  • Information about your money transfers, trading, and other activity involving your SogoTrade account(s).
  • Information you provide to us about your external financial accounts during the course of opening and maintaining your SogoTrade account(s).
  • IP Address, device details, browser type, and other technical information gathered when visiting our websites or when using our trading platforms or mobile applications, including the usage of cookies or other electronic tracking methods.

Using Your Personal Information

SogoTrade and its affiliates may use your Personal Information for the following purposes:

  • To open, maintain, and service your SogoTrade account(s).
  • To manage our relationship with you, including revisions to this and other policies and agreements, asking you to review our performance, and responding to your questions and communications.
  • To administer, protect, and improve our business operations, including the SogoTrade website, applications, and other technology. 
  • To market our products and services, including those of our affiliates, subject to opt-out provisions.
  • To use data analytics to improve our products, services, marketing, customer relationship, and other business interests. 
  • To comply with applicable laws and regulations, including requests from regulators and other governmental and non-governmental authorities.
  • To enter and carry out contracts and other agreements.
  • For any other purpose you provided your Personal Information to us. 

Sharing Your Personal Information

Subject to the above uses, SogoTrade may share your Personal Information with third parties in the following circumstances:

Reason to share your Personal Information

Does SogoTrade share?

Can you opt out?

For our everyday business purposes

Such as processing transactions, maintaining your account(s), responding to court orders and legal investigations, and other business purposes

Yes

No

For our marketing purposes

Offering our products and services to you

Yes

No

Joint marketing with other financial companies

No

We don’t share

For our affiliate’s everyday business purposes

Yes

No

For our affiliate’s marketing purposes

Yes

Yes

For non-affiliate’s marketing purposes

No

We don’t share


If applicable, you can opt out of sharing your Personal Information by emailing us at [email protected] or calling us at 1-646-885-6594.


Revisions to the Privacy Policy

This Privacy Policy was last updated on December 4, 2019. SogoTrade has the right to revise this Privacy Policy at any time. An updated Privacy Policy will be posted on our website at  https://www.sogotrade.com/privacy-policy.aspx or otherwise made available to you. The updated Privacy Policy will become effective at the time of publication on our website or publication by other means.


Questions

If you have any questions about this Privacy Policy, or suspect that your personal information has been disclosed or otherwise tampered with, please email us at  [email protected] or call us at 1-646-885-6594. 

 

European Union (“EU”) General Data Protection Regulation (“GDPR”) Notice

If you are a resident or citizen of the EU you may have the following data protection rights:

  • Right to request access to your Personal Information.
  • Right to request rectification of incorrect, inaccurate, or incomplete Personal Information. 
  • Right to request erasure of your Personal Information under certain circumstances.
  • Right to restrict or object to the processing of your Personal Information under certain circumstances.
  • Right of portability, or to have your Personal Information transferred in a machine-readable format to you or your chosen third-party. 
  • Right to withdraw consent from the usage of your Personal Information.
  • Right to lodge a complaint with a supervisory authority.

The exercise of these rights may be subject to SogoTrade’s data retention and other requirements under applicable laws and regulations. If you wish to exercise these rights, you may contact our Data Protection Officer by emailing us at  [email protected] or calling us at 1-646-885-6594. 

 

Contact Information

  • Nationwide Call Center
  •  US: 1-888-709-7646
  •  Outside US: 1-646-885-6594
  • Service Hours                    
  • Monday - Friday
  • 7am - 8pm ET